Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version 18.104.22.168:
Operating system and version (eg, Ubuntu 17.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):
The issue you are facing:
I started the nextcloud update and now i don’t have any access to my nextcloud anymore.
webbrowser says “Forbidden”.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Start update via Nextcloud updater
- wait for question whether to continue in maintenance-mode or not.
- choose to continue in web mode.
The output of your Nextcloud log in Admin > Logging:
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
<?php $CONFIG = array ( 'instanceid' => 'id', 'passwordsalt' => 'password', 'secret' => 'secret', 'trusted_domains' => array ( 0 => 'domain', ), 'datadirectory' => '/home/user/data/nextcloud', 'overwrite.cli.url' => 'domain', 'dbtype' => 'mysql', 'version' => '22.214.171.124', 'dbname' => 'name', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'mysql.utf8mb4' => true, 'dbuser' => 'user', 'dbpassword' => 'password', 'installed' => true, 'maintenance' => false, 'mail_from_address' => 'cloud', 'mail_smtpmode' => 'php', 'mail_smtpauthtype' => 'LOGIN', 'mail_domain' => 'domain', 'theme' => '', 'loglevel' => 2, 'updater.secret' => 'secret', );
The output of your Apache/nginx/system log in
does not exist.