[/details]
Nextcloud version : 20.0.8.1
NextCloudPi image : NextCloudPi_10-08-21
Operating system and version : Debian GNU/Linux 10. 5.10.103-v8+ (aarch64)
Apache or nginx version : Apache/2.4.38 (Debian)
PHP version : 7.3
Hello there,
After the automatic update to NextCloudPi v1.47.2 three weeks ago my NextCloud instance was not available from the internet anymore. From inside of my network (LAN) the NextCloud instance is available, but the browser warns from the use of an untrustworthy web site, because the certificate is made for the hopto.org site, that should be available from the internet, so I think, this is a normal behavior. The reason, why i cannot access the NextCloud instance from the internet, is that in the System info of the NextCloud web admin panel there is the information that the ports 80 an 443 are closed. But this is not true, because if I check this on my router (FritzBox) the ports are open but not used. Before the auto update to v1.47.2 everything worked “fine” and I haven’t made any changes to the network configs. After the update the ports are not used now.
If you need more logfiles, so let me know. But tell me, where can I find them, because i’m not that Lunix Guru.
Is this the first time you’ve seen this error?: Y
The output of your Nextcloud log in Admin > Logging:
{"reqId":"YnKIXWRAi1zEtEB8DkVxHwAAAAc","level":3,"time":"2022-05-04T14:06:22+00:00","remoteAddr":"106.75.28.105","user":"--","app":"PHP","method":"GET","url":"/index.php/js/core/merged-template-prepend.js?v=c9fe6fef-6","message":{"Exception":"Error","Message":"unlink(/var/www/nextcloud/data/appdata_oc6308s2nbol/css/theming/39b9-fa3a-theming.css): No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#283","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::","args":[2,"unlink(/var/www/nextcloud/data/appdata_oc6308s2nbol/css/theming/39b9-fa3a-theming.css): No such file or directory","/var/www/nextcloud/lib/private/Files/Storage/Local.php",283,{"path":"appdata_oc6308s2nbol/css/theming/39b9-fa3a-theming.css"}]},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Local.php","line":283,"function":"unlink","args":["/var/www/nextcloud/data/appdata_oc6308s2nbol/css/theming/39b9-fa3a-theming.css"]},{"function":"unlink","class":"OC\\Files\\Storage\\Local","type":"->","args":["appdata_oc6308s2nbol/css/theming/39b9-fa3a-theming.css"]},{"file":"/var/www/nextcloud/apps/files_trashbin/lib/Storage.php","line":183,"function":"call_user_func","args":[[{"__class__":"OC\\Files\\Storage\\LocalRootStorage"},"unlink"],"appdata_oc6308s2nbol/css/theming/39b9-fa3a-theming.css"]},{"file":"/var/www/nextcloud/apps/files_trashbin/lib/Storage.php","line":99,"function":"doDelete","class":"OCA\\Files_Trashbin\\Storage","type":"->","args":["appdata_oc6308s2nbol/css/theming/39b9-fa3a-theming.css","unlink"]},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1167,"function":"unlink","class":"OCA\\Files_Trashbin\\Storage","type":"->","args":["appdata_oc6308s2nbol/css/theming/39b9-fa3a-theming.css"]},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":724,"function":"basicOperation","class":"OC\\Files\\View","type":"->","args":["unlink","/appdata_oc6308s2nbol/css/theming/39b9-fa3a-theming.css",["delete"]]},{"file":"/var/www/nextcloud/lib/private/Files/Node/File.php","line":132,"function":"unlink","class":"OC\\Files\\View","type":"->","args":["/appdata_oc6308s2nbol/css/theming/39b9-fa3a-theming.css"]},{"file":"/var/www/nextcloud/lib/private/Files/SimpleFS/SimpleFile.php","line":150,"function":"delete","class":"OC\\Files\\Node\\File","type":"->","args":[]},{"file":"/var/www/nextcloud/lib/private/Template/SCSSCacher.php","line":400,"function":"delete","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->","args":[]},{"file":"/var/www/nextcloud/lib/private/Template/SCSSCacher.php","line":290,"function":"resetCache","class":"OC\\Template\\SCSSCacher","type":"->","args":[]},{"file":"/var/www/nextcloud/lib/private/Template/SCSSCacher.php","line":155,"function":"variablesChanged","class":"OC\\Template\\SCSSCacher","type":"->","args":[]},{"file":"/var/www/nextcloud/lib/private/Template/CSSResourceLocator.php","line":111,"function":"process","class":"OC\\Template\\SCSSCacher","type":"->","args":["/var/www/nextcloud","core/css/server.scss","core"]},{"file":"/var/www/nextcloud/lib/private/Template/CSSResourceLocator.php","line":63,"function":"cacheAndAppendScssIfExist","class":"OC\\Template\\CSSResourceLocator","type":"->","args":["/var/www/nextcloud","core/css/server.scss"]},{"file":"/var/www/nextcloud/lib/private/Template/ResourceLocator.php","line":79,"function":"doFind","class":"OC\\Template\\CSSResourceLocator","type":"->","args":["css/server"]},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":329,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->","args":[["css/server","css/css-variables","css/guest"]]},{"file":"/var/www/nextcloud/lib/private/TemplateLayout.php","line":237,"function":"findStylesheetFiles","class":"OC\\TemplateLayout","type":"::","args":[["css/server","css/css-variables","css/guest"]]},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":183,"function":"__construct","class":"OC\\TemplateLayout","type":"->","args":["guest","core"]},{"file":"/var/www/nextcloud/lib/private/Template/Base.php","line":132,"function":"fetchPage","class":"OC_Template","type":"->","args":[]},{"file":"/var/www/nextcloud/lib/base.php","line":793,"function":"printPage","class":"OC\\Template\\Base","type":"->","args":[]},{"file":"/var/www/nextcloud/lib/base.php","line":1091,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/nextcloud/index.php","line":35,"args":["/var/www/nextcloud/lib/base.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/Log/ErrorHandler.php","Line":91,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (iPad; CPU OS 11_0 like Mac OS X) AppleWebKit/604.1.38 (KHTML, like Gecko) Version/11.0 Mobile/15A5362a Safari/604.1","version":"20.0.8.1"}
{"reqId":"YoPMUjeSduk8MwORQ1sxywAAFQU","level":3,"time":"2022-05-17T16:24:51+00:00","remoteAddr":"192.168.178.99","user":"ncp","app":"PHP","method":"GET","url":"/index.php/core/preview?fileId=11&x=32&y=32","message":{"Exception":"Error","Message":"fopen(/var/www/nextcloud/data/ncp/files/Documents/About.odt): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#355","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::","args":[2,"fopen(/var/www/nextcloud/data/ncp/files/Documents/About.odt): failed to open stream: No such file or directory","/var/www/nextcloud/lib/private/Files/Storage/Local.php",355,{"path":"files/Documents/About.odt","mode":"r"}]},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Local.php","line":355,"function":"fopen","args":["/var/www/nextcloud/data/ncp/files/Documents/About.odt","r"]},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":300,"function":"fopen","class":"OC\\Files\\Storage\\Local","type":"->","args":["files/Documents/About.odt","r"]},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1165,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["files/Documents/About.odt","r"]},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1001,"function":"basicOperation","class":"OC\\Files\\View","type":"->","args":["fopen","/ncp/files/Documents/About.odt",["read"],"r"]},{"file":"/var/www/nextcloud/lib/private/Files/Node/File.php","line":115,"function":"fopen","class":"OC\\Files\\View","type":"->","args":["/ncp/files/Documents/About.odt","r"]},{"file":"/var/www/nextcloud/lib/private/Preview/Bundled.php","line":39,"function":"fopen","class":"OC\\Files\\Node\\File","type":"->","args":["r"]},{"file":"/var/www/nextcloud/lib/private/Preview/OpenDocument.php","line":45,"function":"extractThumbnail","class":"OC\\Preview\\Bundled","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},"Thumbnails/thumbnail.png"]},{"file":"/var/www/nextcloud/lib/private/Preview/GeneratorHelper.php","line":63,"function":"getThumbnail","class":"OC\\Preview\\OpenDocument","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},4096,4096]},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":244,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->","args":[{"__class__":"OC\\Preview\\OpenDocument"},{"__class__":"OC\\Files\\Node\\File"},4096,4096]},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":140,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->","args":[{"__class__":"OC\\Files\\SimpleFS\\SimpleFolder"},{"__class__":"OC\\Files\\Node\\File"},"application/vnd.oasis.opendocument.text",""]},{"file":"/var/www/nextcloud/lib/private/Preview/Generator.php","line":109,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},[{"width":32,"height":32,"crop":true,"mode":"fill"}],"application/vnd.oasis.opendocument.text"]},{"file":"/var/www/nextcloud/lib/private/PreviewManager.php","line":190,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},32,32,true,"fill",null]},{"file":"/var/www/nextcloud/core/Controller/PreviewController.php","line":170,"function":"getPreview","class":"OC\\PreviewManager","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},32,32,true,"fill"]},{"file":"/var/www/nextcloud/core/Controller/PreviewController.php","line":143,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->","args":[{"__class__":"OC\\Files\\Node\\File"},32,32,false,true,"fill"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":169,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->","args":[11,32,32,false,true,"fill"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OC\\Core\\Controller\\PreviewController"},"getPreviewByFileId"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":152,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OC\\Core\\Controller\\PreviewController"},"getPreviewByFileId"]},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":309,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OC\\Core\\Controller\\PreviewController","getPreviewByFileId",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"core.Preview.getPreviewByFileId"}]},{"file":"/var/www/nextcloud/lib/base.php","line":1008,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/core/preview"]},{"file":"/var/www/nextcloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/nextcloud/lib/private/Log/ErrorHandler.php","Line":91,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:100.0) Gecko/20100101 Firefox/100.0","version":"20.0.8.1"}
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
passwordsalt ###########################
secret ##################################
trusted_domains
0 localhost
5 nextcloudpi.local
1 #####################
4 #########.hopto.org
7 nextcloudpi
8 nextcloudpi.lan
11 ##############
3 #############.hopto.org
14 nextcloudpi
datadirectory /var/www/nextcloud/data
overwrite.cli.url https://#########.hopto.org/
dbtype mysql
version 20.0.8.1
dbname nextcloud
dbhost localhost
dbport
dbtableprefix oc_
mysql.utf8mb4 1
dbuser ncadmin
dbpassword #########################
installed 1
instanceid #############
mail_smtpmode sendmail
mail_smtpauthtype LOGIN
mail_from_address admin
mail_domain ownyourbits.com
overwriteprotocol https
loglevel 2
log_type file
maintenance
theme
jpeg_quality 60
tempdirectory /var/www/nextcloud/data/tmp
logfile /var/www/nextcloud/data/nextcloud.log
data-fingerprint ##############################
The output of your Apache/nginx/system log in /var/log/____
: → The error logs of that day are no more on the system
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
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{"reqId":"YoPMUjeSduk8MwORQ1sxywAAFQU","level":3,"time":"2022-05-17T16:24:51+00:00","remoteAddr":"192.168.178.99","user":"ncp","app":"PHP","method":"GET","url":"/index.php/core/preview?fileId=11&x=32&y=32","message":{"Exception":"Error","Message":"fopen(/var/www/nextcloud/data/ncp/files/Documents/About.odt): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#355","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::","args":[2,"fopen(/var/www/nextcloud/data/ncp/files/Documents/About.odt): failed to open stream: No such file or 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(X11; Ubuntu; Linux x86_64; rv:100.0) Gecko/20100101 Firefox/100.0","version":"20.0.8.1"}