My nextcloud uses the encryption module.
a user of my nextcloud forgot his password and clicked the reset it Message. Since he didn’t provide an Email, the Email reset doesn’t work. So i set a new password for him, but he cant log in with this password. What am i missing?
I just created a test user with an email address, logged him in once, logged out and tried to log in with a wrong pw. the Email is sent and after i clicked on the link and provided a new password an error message was displayed saying something about “missing private Keys”.
Maybe i configured something wrong? Or do i need to provide the Recovery password if i reset a users pw manually?
Can someone clearify the workflow of resetting user passwords with the encryption module enabled?