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Sorry to hear you’re facing problems
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): Hub3 RC3
Operating system and version (eg, Ubuntu 20.04): Raspbian OS 64-bit
Apache or nginx version (eg, Apache 2.4.25): Apache2
PHP version (eg, 7.4): 8.1
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N):Y
Steps to replicate it:
- Open Admin page then go to Overview
Error on page:
Last background job execution ran 5 hours ago. Something seems wrong
And in apache2 error log I get the following error each time I access/refresh the Overview page
[access_compat:error] [pid 11887] [client xxx.xxx.xxx.xxx:58476] AH01797: client denied by server configuration: /var/www/html/nextcloud/data/.ocdata