Hi guys,
I’m finally trying to move over to nextcloud. It was all going so well, I am self-hosted with a snap install on Ubuntu 20.04, I was getting some addons and I suspect that was the culprit, as my server just went offline, though the device itself still had an internet connection. I ran the get trusted_domains command and received this response:
chargeserver@chargeserver-H81M-S1:~$ sudo nextcloud.occ config:get truested_domains
[sudo] password for chargeserver:
An unhandled exception has been thrown:
Error: Interface ‘OCA\Files_External\Lib\Config\IBackendProvider’ not found in /var/snap/nextcloud/24940/nextcloud/extra-apps/files_external_onedrive/lib/AppInfo/Application.php:38
Stack trace: #0 /snap/nextcloud/24940/htdocs/lib/composer/composer/ClassLoader.php(444): include() #1 /snap/nextcloud/24940/htdocs/lib/composer/composer/ClassLoader.php(322): Composer\Autoload\includeFile(’/var/snap/nextc…’) #2 [internal function]: Composer\Autoload\ClassLoader->loadClass(‘OCA\Files_exter…’) #3 [internal function]: spl_autoload_call(‘OCA\Files_exter…’) #4 /snap/nextcloud/24940/htdocs/lib/private/AppFramework/Bootstrap/Coordinator.php(108): class_exists(‘OCA\Files_exter…’) #5 /snap/nextcloud/24940/htdocs/lib/base.php(644): OC\AppFramework\Bootstrap\Coordinator->runRegistration() #6 /snap/nextcloud/24940/htdocs/lib/base.php(1091): OC::init() #7 /snap/nextcloud/24940/htdocs/console.php(49): require_once(’/snap/nextcloud…’) #8 /snap/nextcloud/24940/htdocs/occ(11): require_once(’/snap/nextcloud…’)
Disable the named app using the occ command with the “app:disable” switch.
app:check-code check code to be compliant
app:disable disable an app
app:enable enable an app
app:install install an app
app:getpath Get an absolute path to the app directory
app:list List all available apps
app:remove remove an app
app:update update an app or all apps.
BTW, by running the command without any parameters you should get an overview about all available commands displayed
I’m in the same boat as OP, Ubuntu 20.04 (on a vps), installed Nextcloud via snap, site access broke when I tried to add the files_external_onedrive app. SSH is still working fine.
I tried disabling the app via nextcloud.occ app:disable but I’m getting the same exception, see below. Actually, now that I check again I’m getting this exception even when I check app:list.
Any suggestions where I should look next? I haven’t loaded data yet so I could still nuke and pave, but I imagine there’s a better option I’m not aware of.
Thanks,
root@myserver: nextcloud.occ app:disable files_external_onedrive
An unhandled exception has been thrown:
Error: Interface 'OCA\Files_External\Lib\Config\IBackendProvider' not found in /var/snap/nextcloud/24940/nextcloud/extra-apps/files_external_onedrive/lib/AppInfo/Application.php:38
Stack trace:
#0 /snap/nextcloud/24940/htdocs/lib/composer/composer/ClassLoader.php(444): include()
#1 /snap/nextcloud/24940/htdocs/lib/composer/composer/ClassLoader.php(322): Composer\Autoload\includeFile('/var/snap/nextc...')
#2 [internal function]: Composer\Autoload\ClassLoader->loadClass('OCA\\Files_exter...')
#3 [internal function]: spl_autoload_call('OCA\\Files_exter...')
#4 /snap/nextcloud/24940/htdocs/lib/private/AppFramework/Bootstrap/Coordinator.php(108): class_exists('OCA\\Files_exter...')
#5 /snap/nextcloud/24940/htdocs/lib/base.php(644): OC\AppFramework\Bootstrap\Coordinator->runRegistration()
#6 /snap/nextcloud/24940/htdocs/lib/base.php(1091): OC::init()
#7 /snap/nextcloud/24940/htdocs/console.php(49): require_once('/snap/nextcloud...')
#8 /snap/nextcloud/24940/htdocs/occ(11): require_once('/snap/nextcloud...')
Edit:
Looks like this is the line in Application.php that’s looking for the missing interface and borking it:
class Application extends App implements IBackendProvider
Is there a separate package or library that provides IBackendProvider? I’m none too familiar with php.
Edit 2 - Fixed:
Fixed it by:
Removing the broken app’s file structure
Restarting Nextcloud and
Removing app in the Nextcloud UI to clean up anything I missed.
root@my-server: cd /var/snap/nextcloud/24940/nextcloud/extra-apps
# Move to temporary directory, in case this breaks it worse and I want to revert.
root@my-server:/var/snap/nextcloud/24940/nextcloud/extra-apps# mkdir /home/myuser/tmp
root@my-server:/var/snap/nextcloud/24940/nextcloud/extra-apps# mv files_external_onedrive/ /home/myuser/tmp/files_external_onedrive
# Restart Nextcloud
root@my-server:/var/snap/nextcloud/24940/nextcloud/extra-apps# snap restart nextcloud
Restart felt like it took a long time, probably just in my head though.
I have the same issue that i added an unsupported add on app, then my NC was down. I can’t list the app in CLI:
user@nc:~# nextcloud.occ app:list
An unhandled exception has been thrown:
Error: Interface 'OCA\Files_External\Lib\Config\IBackendProvider' not found in /var/snap/nextcloud/26119/nextcloud/extra-apps/files_external_ipfs/lib/AppInfo/Application.php:16
Stack trace:
#0 /snap/nextcloud/26119/htdocs/lib/composer/composer/ClassLoader.php(444): include()
#1 /snap/nextcloud/26119/htdocs/lib/composer/composer/ClassLoader.php(322): Composer\Autoload\includeFile('/var/snap/nextc...')
#2 [internal function]: Composer\Autoload\ClassLoader->loadClass('OCA\\Files_Exter...')
#3 [internal function]: spl_autoload_call('OCA\\Files_Exter...')
#4 /snap/nextcloud/26119/htdocs/lib/private/AppFramework/Bootstrap/Coordinator.php(108): class_exists('OCA\\Files_Exter...')
#5 /snap/nextcloud/26119/htdocs/lib/base.php(644): OC\AppFramework\Bootstrap\Coordinator->runRegistration()
#6 /snap/nextcloud/26119/htdocs/lib/base.php(1091): OC::init()
#7 /snap/nextcloud/26119/htdocs/console.php(49): require_once('/snap/nextcloud...')
#8 /snap/nextcloud/26119/htdocs/occ(11): require_once('/snap/nextcloud...')
And I suspect the problem app is “files_external_ipfs”. I follow your instruction by move the directory out to a /tmp. and restart “snap restart nextcloud”.
Then my NC is up and running now, its save me a day. thanks.
