3 errors after update

ℹ️ Support
1

Hi

After a succesful Nextcloud update, I’ve got these 3 errors:

  • Data folder is not valid
  • Make sure “oc.data” is present in the root directory
  • Your data directory is not writeable

Could someone help me on this?

Thanks in advance!

Stefan

2

Hi Stefan.

It’s difficult to offer detailed advice without more information. But it sounds to me like Nextcloud can’t access your data directory, possibly because:

  1. the data directory is missing (e.g it’s on a volume that isn’t connected or mounted), or
  2. Nextcloud is looking in the wrong place for it, or
  3. Nextcloud doesn’t have the right permissions to it.

So I would check each of those things in turn.

Re: 2

The location of the data directory is set in the main Nextcloud config file i.e. nextcloud/config/config.php in your Nextcloud install directory; see the line

'datadirectory' => '/path/to/nc_data_dir',

(…wherever “/path/to/nc_data_dir” is for you)

Re: 3

The Nextcloud data directory needs to be both readable and writeable by the webserver user/application. My OS is Ubuntu (Linux), and my webserver is Apache. So for me, this means the data directory is owned by (and grouped by) “www-data” i.e.

# If I run:
ls -ld /path/to/nc_data_dir
# ...the output looks like:
drwx------ 9 www-data www-data 16 Jan  8 10:11 /path/to/nc_data_dir

I hope that helps; best of luck! :slight_smile:

1 Like
3

Thanks @t-cubed! :smile: