Collabola Online Writer can no longer display 2-byte fonts. *I’m Japansese.
Depending on the file, there may be blank data even if English characters are mixed. There are also data for the Japanese characters that are blank or 1-byte alternative characters.
There was no problem until last weekend.
When I try to download with FTP client application, it fails with “There is a problem with reading with UTF-8”.
This problem is only for Collabora/Office files.
There are no problems with text and md files, and 2-byte fonts can be displayed.
Tried
Restart below
- server
- mariadb
- loolwsd
- redis
The following command execution
- fc-cache -fv
- occ files:scan --all
- occ maintenance:repair
Is there a recovery method?
CentOS7.7, PHP 7.3.11, Redis 5.0.7, MariaDB 10.2.29, nginx 1.14.2, Gollabora Online NC app 3.4.4, Collabora LOOLWSD 4.0.8, LOKit Collabora Office 6.0-29