1 PC on network cannot access Server

Hi all,
I have Nextcloud up and running successfully on Unraid using MariaDB and Letsencrypt. Its been running fine for some time.

However, I’ve been having the same issue for a long time now.
I have one PC on my home network that cannot connect to it.

It will only slowly load the webpage but never loads the login box.

I looked via the console to see if there were an IPs being blocked from bruteforce and it didn’t show anything.

Also, recently I’ve been unable to access my Nextcloud directly over the same next work, it just returns that it is an untrusted domain yet the IP address and port numbers are correct.

I’m at a bit of a loss, as it doesn’t seem to add up.

My phone, laptop and other PC can all connect fine both from the same network or outside of it without issue.

Hello @daveo132 ,

You started a topic in support category.

Unfortunately you ignored the template and a lot of information to help you is missing.

Please add all necessary information like Nextcloud version, webserver type and version, os version.

Without additional information the community members cannot help you.

Firewall? Browser blocking add-ons?

Apologies, it seemed that it loaded up an old draft with any of the template on it.
I will get the info together for you now.

Nextcloud version (eg, 18.0.2):
Operating system and version (eg, Ubuntu 20.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N):

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:
This log is huge…
I have uploaded it here:

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

$CONFIG = array (
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'datadirectory' => '/data',
  'instanceid' => 'oc8rx3acelse',
  'passwordsalt' => 'jbZocKU4+5IXTAtD/yBGVDvWp3k2dY',
  'secret' => 'coq1PJWxCTz22iskFjE6xeTrW4CAFAWxl84mXGEYPLoT6HOk',
  'trusted_domains' => 
  array (
    0 => '',
    1 => 'nextcloud.****************',
  'dbtype' => 'mysql',
  'version' => '',
  'overwrite.cli.url' => 'https://nextcloud.*********************',
  'overwritehost' => 'nextcloud.**************************',
  'overwriteprotocol' => 'https',
  'dbname' => 'nextcloud',
  'dbhost' => '',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'nextcloud',
  'dbpassword' => '**********************',
  'installed' => true,
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
  'updater.secret' => '$2y$10$oWetxu8n/vJbBv1bK8Z61OV4g3xO4Gf.xy3KNjtW.sY7BP9EP.mDy',

The output of your Apache/nginx/system log in /var/log/____:

Sorry, I’m not sure where this is stored on Unraid, still looking.

1 Like

Nextcloud version: 19.0.5
Operating system and version: UnRaid 6.8.3
Apache or nginx version (eg, Apache 2.4.25): Nginx.conf says - ## Version 2018/08/16
PHP version (eg, 7.1): Unknown

I don’t know where the last two items are stored in Unraid.

Version: 7.3.24
Memory Limit: 512 MB
Max Execution Time: 3600
Upload max size: 1 GB

Type: mysql
Version: 10.4.17
Size: 3.3 MB

RE Firewall or Browser Blocking Addons,

I don’t believe so, I use chrome on all of the devices which all have the same updates on etc.
I’ve tried with the firewall disabled and it made no difference.

Please try a different browser like Firefox and report.

Edge, Internet Explorer and Firefox all failed.
They just loaded the original blue background (rather than my custom one) and the Next cloud Logo (again not my one) but nothing else.

Is there already a solution, I’m having the same problem after a fresh installation.